Our Services: - We build our courses, with you, to suit your time, requirements and budget. We use studios, if the budget allows, to add to the authenticity of the experience. Here are a few examples:

The Crisis Session: aimed at building the confidence to deal with press and media questions arising from a crisis (accident, customer injury, staff dispute). This looks at message building, language, delivery, and equips participants to take control of an interview, deal with very tough questions, and avoid pitfalls such as appearing uncaring and insensitive. We offer this on a one-to-one basis or up to 3 clients per trainer.

Getting inside the journalists' minds: A half day training, in the company boardroom for PR people on the way journalists work, how they pick their stories, how their day pans out, what they're looking for from PRs and interviewees.

Our Complete Guide to Dealing with the Press and Media. Two Day course in studio. In advance of this course each participant has a telephone interview with a journalist who then writes up the interview for a press publication. Over the two days we cover what journalists are looking for and how they work. We work out who you need to reach and how best to do that. We examine what to say, how to say it and what not to say in a press or media interview. This is a very interactive course with plenty of opportunity to put the theory into practice.

The 10 minute Presentation: identifying and delivering the key messages; tailoring the language to the audience; getting in the examples and evidence with colour; ironing out the verbal ticks and fitting it all into the prescribed time.

We can also provide training on chairing meetings and writing reports